FREQUENTLY ASKED QUESTIONS
Who is Decorating Den Interiors? Decorating Den Interiors is the world's largest interior decorating franchise that has been making the world more beautiful, one room at a time since 1969. Donald & Kimberly are the owners of this multi-award winning franchise since December 2005. Our Team, comprised of Cynthia, Emily, Kimberly and Donald, can also help decorate your home or office beautifully!
What do we do? We are the High Desert's ONLY international award winning Interior Designer & General Contractor! Lic. #917857 As a Team comprised of Interior Designers & a Licensed General Contractor, we help you create beautiful rooms, residential or commercial. From idea through installation, we alleviate your headaches by taking care of all the details by creating your dream room, and getting it professionally installed.
What products & services do we provide? We provide custom draperies & valances; furniture; lighting; floor coverings; shutters, blinds & screen shades; accessories; bedding; area rugs; reupholstery; custom closets and garage storage solutions; wall coverings; color consultations; and kitchen & bathroom remodels.
Do you only do residential projects? No, we do residential, hospitality, medical, retail, and office interior design projects of all types, sizes and budgets.
How do we charge? With our buying power of 300+ franchises, we are just like a brick and morter store: we buy directly from the manufacturer at wholesale and sell at full retail pricing. We have no internet sales gimmicks like selling closeouts, seconds, discontinueds, off color choices as we only buy first quality directly from the manufacturer. Buy home furnishings products from us and our interior design service is complimentary! That's right, as opposed to just buying discounted stuff online you get me and my award winning design expertise, talent and resources! Hourly consultating, especially selecting paint colors, is $175.00 per hour, with a 2 hour minimum.
On remodels where I am Designer & General Contractor, I do charge a design fee, project management fee, and standard overhead and profit, as all General Contractor's charge. Being that these projects can take six months from idea to completion, these above fees don't even cover my time devoted to your project.
What if we can't do the entire room? Like every project, it all starts with a plan. Step by step, beautiful rooms come together and don't have to be done all at one time. We believe that even if we only do a portion of a room, it should look like it's always been there and fits your taste, style and budget.
What makes you different from other decorators or general contractors? We are the High Desert's ONLY international award winning Interior Designer & General Contractor! Lic. #917857 We have extensive Interior Design experience, education, problem solving skills and we save your time, $, headaches, gasoline and sanity by not driving you all over town or down the hill to have you buy product at retail price + an hourly charge. We avoid the expensive mistakes homeowners frequently make, especially since Donald is both a Decorator and a General Contractor, #917857. We are fully licensed, bonded and insured and help educate you on what your best choices are and solve your problems to make your house into your home. We will come visit, but we want your project to feel like your home when we are completed.
Are you expensive? It depends. Have you ever made a decorating mistake that you are still living with? Ever bought something you didn't like or that fell apart? If so, the most expensive purchase you make is having to buy the same thing twice. We have over 100 Preferred Vendors that we have home & office furnishings priced from very high end to very reasonably priced. We believe in selling quality home & office furnishings at reasonable prices. That's why we've been in business since 1969 and have sold over $1 billion in home furnishings products.
How do I know you're qualified? First, we are the High Desert's ONLY international award winning Interior Designer & General Contractor! Lic. #917857 Second, check out the many testimonials on our webpage. These are many, many happy clients who believe in us and love the service we have provided. In addition to our continuing Interior Decorating training through Decorating Den Interiors, Donald is a member of the ASID - American Society of Interior Designers; NKBA - National Kitchen & Bath Association; a LEED Green Associate through the USGBC - US Green Building Council. Each of these organizations has many continuing education classes that he is required to take to stay current every year with the latest design styles, products, colors, etc. There is more to decorating than just talent!
Tell me about the initial complimentary appointment. Our goal during this initial 1 - 1 1/2 hour complimentary appointment is to do three things: 1. Briefly tour your home to get a sense of your style, taste and how you live. 2. Review your "To Do" list to determine the best place to start, and the logical hierarchy, including what stays, what goes, colors, patterns, styles, etc. 3. We will show you more of our portfolio and complete our interview of your likes and dislikes. We'll talk a lot about what your timeframe & comfort level of investing in this project will be, so we can show you what you are expecting. A typical retainer is collected after setting our follow up presentation appointment. It's that easy!
Do you offer free estimates? No, we don't. We charge for our time, expertise, trip charge, and so do my talented, busy licensed, bonded & insured subcontractors. Does your boss ask you to work for free? This is exactly why during our initial complimentary consultation we discuss A LOT about budgeting for ALL types of decorating projects you may want and need. This helps you to be fully prepared before we have all the respective tradespeople coordinated to meet me at your home or office to get the scope of work to do, then spend hours and hours creating your bid.
Where is our territory? We have many clients throughout the High Desert. Due to the many referrals and testimonials we receive from our happy clients, we often go to the Inland Empire and Low Desert. Have a decorating nightmare? Just call and we'll come solve your problem!
Is it cheaper to reupholster or replace furniture? We do A LOT of reupholstery, typically to higher quality pieces of hardwood framed furniture with the perfect fit, look and often with a great deal of sentimental value. Fabric and cushions wear or ugly out, and reupholstery is always an choice, but quality custom reupholstery is not inexpensive. It's what's under the fabric that really counts! We always show our clients their options: reupholstering or replacing through one of our Preferred Vendors. The choice is always yours!
Do you have a showroom? Great question that we get asked A LOT. The answer is simply: No, we have an office/design studio. With over 100+ Preferred Vendors, each carrying 1,000's of sku's/products, there is NO warehouse/showroom big enough for us to do this. Each item is ordered for you by us from the manufacturer as is needed for your interior design projects.
Is it worth it to remodel my......? Great question! Yes, it often is as this is an investment in your home to improve it's functionality, aesthetics, etc. Consider that your house is for sale and people walk in and start deducting $$ because of your outdated kitchen, bathroom, entry door, roof, windows..... Take a look at the Cost vs Value report that I show my clients when we approach the investment of remodeling. http://www.remodeling.hw.net/cost-vs-value/2015/
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